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Terms Of Service
And Acceptable Usage Policy

Please read these terms and conditions closely.

All items are enforced by WeDoHosting.com. Your Content and your use of the Services provided by WeDoHosting.com Inc;

  • Will not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • Will not violate any laws, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • Will not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing;
  • Will not be obscene or contain child pornography or, if otherwise harmful to minors;
  • Will not contain any viruses, trojan horses, worms, time bombs, cancel bots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information;
  • Will not link directly to or include descriptions of goods and services that you do not have a right to link to or include
  • Will not include unreasonable distribution of mass e-mails to parties who do not wish to receive such e-mails or have not affirmatively acknowledged that they wish to receive such e-mails.

Commercial Advertising/ Mass Mailings

No level of spam distribution by e-mail is tolerated and any such conduct will result in your account being shut down.

You must not use the WeDoHosting.com Network or WedoHosting.com and/or equipment to originate the transmission of spam, flames, mail bombs, or substantially similar, unsolicited email messages. Nor must any messages originating from elsewhere announce or otherwise advertise a website or service hosted by WeDoHosting.com.

A message is considered unsolicited if it is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages. If you are found to have spammed, without warning, WeDoHosting.com reserves the right to disable your Domain without notice. We pull first, ask questions later.

WeDoHosting.com solely reserves the right to refuse or cancel service to known spammers.

WeDoHosting.com reserves the right to determine what violates this policy. As such, any violation will result in cancellation of services without refund.

Any work required by our staff to repair our systems after any spam will be billed at the hourly rate then in force.

Hosting clients who run opt-in mailing list software or other collection methods for their website must require subscriber authentication before completing the process for the end user. Additionally, clear instructions on subscription and un-subscription options must be provided in each email that is sent to the mailing list recipients and also provided in a clearly marked area on the clients website.

You may not use your email service with WeDoHosting.com to advertise services hosted by a third-party hosting company.


BILLING POLICIES

WeDoHosting.com provides service on a pre-paid, credit card basis only. Terms are "Due on receipt" and your supplied card will be billed on your service renewal date. If payment is not received, your account and all services will be suspended. All files and emails stored on the account will be deleted after 30 days if payment is not received for amount owing.

You agree that the services being purchased from WEDOHOSTING are pre-paid services and fees paid for services, regardless of term subscription length will not be refunded.
You also agree that you are fully eligible to be refunded full fees paid for the first 30 days should you find that WEDOHOSTING does not, or can not provide the services that you have purchased.

Once the original 30-day period has expired, no refunds will be issued. Additionally, under no circumstance will we issue refunds for domain names or SSL certificates that have been purchased or renewed on your behalf by WeDoHosting.com - regardless of the date of cancellation.

Credit Cards
As a condition to your right to use the Service, You must provide us with a valid credit card number belonging to you with available credit sufficient to pay the applicable Service Fees. In the event that you cancel this credit card or it is otherwise terminated, you must immediately provide us with a new valid credit card number. You authorize WeDoHosting.com Inc., from time to time, to undertake steps to determine whether the credit card number you have provided to us is a valid credit card number. In the event that you do not provide us with a current valid credit card number with sufficient credit upon request during the effective period of this Agreement, you will be in violation of this Agreement, and we may terminate this Agreement with You.

In order for continuity of service, you authorize WeDoHosting.com Inc. to charge your credit card for any outstanding moneys owed for your services on your billing renewal date. Any questions regarding the billed amount must be indicated through our contact form within 30 days of receipt of statement or acceptance of charges will be considered final.

Solely in order to comply with the payment provisions of this Agreement for the Services, You agree to allow WEDOHOSTING, at our discretion, to perform a credit check on You and You agree to provide WEDOHOSTING with either: (a) the credit or debit card particulars as described in this Agreement and to authorize WEDOHOSTING to charge applicable Charges to such credit or debit card; (b) if applicable, other forms of payment such as cash or check.

Alternate arrangements may be made should your credit card have any problems. Please contact our billing department at billing@wedohosting.com or 250-479-1595 if you require alternate arrangements. Clients who have purchased annual services will receive a reminder email 30 days prior to the end of their "year" as advance notice of the upcoming renewal.

Service Cancellation
We must receive your cancellation request in writing either by email to billing@wedohosting.com or by fax to 1-250-479-1517. WeDoHosting.com will not accept cancellations by phone. A representative from WeDoHosting.com's Billing Department will process the cancellation during business hours. Billing Department hours are Monday through Friday, 9:00 A.M. to 5:00 PM PST.

To cancel your service before it's renewed for another cycle, written cancellations must be received by WeDoHosting.com a minimum of ten (10) days prior to the end of your current billing cycle. Cancellations submitted later than this time may result in automatic renewal of your service. Unless otherwise requested, cancellations will be effective at the end of your current billing cycle.

WeDoHosting.com does not monitor, and will not automatically cancel accounts for issues related to non-usage, domain name transfers, lapsed domains, or any other issues not directly related to WeDoHosting.com services. Cancellation of services does not relieve the customer from paying any outstanding balance owed, or unbilled overages incurred on the account. WeDoHosting.com reserves the right to cancel any account, without notice.


Price Changes

WEDOHOSTING reserves to alter and change the terms of the Pricing Schedule at any time, upon one months prior notice to Customers. WEDOHOSTING shall provide notice of such changes to You, the Customer by posting conspicuous notices on our website at: http://www.wedohosting.com. You agree that Your use of the Services after notification of any changes to the Pricing Schedule shall constitute notice to WEDOHOSTING that You have agreed to the terms of the Pricing Schedule.


User ID/System Access Information

You are provided with a user identification number ("UserID") and a password. It is Your obligation and Your responsibility to safeguard the confidentiality and monitor any usage or Services provided in connection with the UserID and the password. Any charges associated with the UserID and the password are Your responsibility and You shall bear any risk of loss thereto (including charges for Services).


System/Server Resources

Each WeDoHosting.com Account comes fully equipped with its own pre-configured CGI-Bin. Customers are free to use any CGI-Scripts provided with their account or add any additional ones they require. Any CGI-Scripts deemed to be adversely affecting the Server performance or the Network integrity may be shut down without prior notice.

Any Web Site that uses a high amount of Server resources (such as, but not limited to CPU Time, Memory Usage, and Network Resources) will be given an option of either upgrading their service level or reducing the resource used to an acceptable level.

Background Running Programs Background Daemons in general are prohibited.

WeDoHosting.com will consider requests on a Per Application Basis. If allowed, extra charges will be assessed based on resource requirements for system maintenance.

IRC

WeDoHosting.com currently prohibits its Customers from operating IRC or IRC Bots on any of the Servers in the WeDoHosting.com Network.


Copyright Statement:

This web site is owned and operated by WeDoHosting.com Inc. ("WEDOHOSTING" or "WeDoHosting.com"). All content included on our site, such as photographs, illustrations, images, and text (referred to as "Content") is owned by Users, WeDoHosting.com or third parties. All Content is protected by U.S., Canadian and international copyright laws.
The WeDoHosting.com logos and "WeDoHosting.com" are trademarks of WeDoHosting.com and may not be used without the prior written consent of WeDoHosting.com. If you have any questions concerning the use of WeDoHosting.com or the WeDoHosting.com Logo, please contact us.


Additional Terms

  • WeDoHosting.com reserves the right to refuse service to anyone wishing to use our services.
  • WeDoHosting.com is not responsible for the Content of our clients.
  • WeDoHosting.com cannot guarantee that we will notice or prevent any inappropriate use of this system. This includes but not limited to underage persons, or persons acting under false pretenses.
  • WeDoHosting.com cannot guarantee that we will notice or prevent Users from registering with false demographic information.
  • WeDoHosting.com is not responsible for damage or loss, (data, financial, or otherwise) caused by errors in the system or the Internet. The system may be unavailable unexpectedly as a result of errors or circumstance beyond our control.
  • WeDoHosting.com provides no guarantee for clients using our shared services and no refunds will be issued for unavailable time. Clients with Dedicated Servers will have their specific SLA (Service Level Agreement) included with their signed contract.

Please contact us for clarification on different products.


Investigations of violations of the Acceptable Use Policy

WeDoHosting.com will cooperate with all Government officials, international organizations and law enforcement authorities seeking to clarify whether any User has violated the AUP WeDoHosting.com and Users pledge to comply with all applicable laws in such investigation. Privacy is of fundamental importance to WeDoHosting.com, who will respect and protect the privacy of Users. Private information will be disclosed to law enforcement authorities only as required by law.

WeDoHosting.com will not knowingly host illegal content if such content is determined to be illegal by a court of competent jurisdiction. Although WeDoHosting.com is unable to monitor all content, WeDoHosting.com will make a reasonable effort to investigate legitimate complaints about alleged illegal content or network abuse, and will take appropriate action. Prior to taking any action, upon receipt of such complaints WeDoHosting.com will: (a) conduct an internal review to determine the nature and location of the content or abuse, and where warranted; (b) consult with legal counsel and/or outside authorities, and/or; (c) notify the User or User of the complaint, with a request for a response within seven days. If the complaint concerns copyright infringement, WeDoHosting.com will comply with all copyright laws of applicable jurisdictions and reserves the right to remove such offending item or Content at any time. If you have any questions about these terms, or if you would like information about using any material in this site, please contact our Administrator(s) at admin@wedohosting.com

 

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WeDoHosting.com Inc. #101-4226 Commerce Circle, Victoria BC Canada V8Z 6N6
Phone: 1-250-479-1595 Toll Free: 1-888-647-9336 Fax: 1-250-479-1517
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Terms of Service and Acceptable Use Policy